Privacy Policy
Schmitt, Inc. Effective Date: August 19, 2026 Last Updated: August 19, 2026
At Schmitt, Inc., your trust means everything to us. Just like we’ve been serving families across Florida since 1965 with dependable HVAC and electrical services, we also take protecting your personal information seriously.
This Privacy Policy explains what information we collect, how we use it, and — importantly — how we handle your mobile phone number and text message consent.
Information We Collect
When you visit our website, schedule a service, request a quote, or contact us, we may collect:
- Name, service address, billing address, phone number (including mobile number), and email address
- Service details related to your home or business, including equipment, service history, and appointment records
- Payment information when you make a purchase or enter into a service agreement
- Your consent preferences, including whether you have opted in to receive text messages from us
- Basic website usage data such as pages visited and browser type
We collect this information directly from you — through forms on our website, over the phone, in person at your home or business, or through written service agreements.
How We Use Your Information
We use your information only to:
- Schedule, confirm, and provide the services you request
- Communicate with you about appointments, technician arrival, service updates, estimates, and invoices
- Send you promotions, maintenance reminders, and special offers, where you have agreed to receive them
- Process billing and payments securely
- Improve our website and customer experience
- Meet our legal, tax, and recordkeeping obligations
Text Messaging (SMS/MMS) and Your Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We take this seriously and want to be completely clear about it:
- Your mobile phone number and your consent to receive text messages from Schmitt, Inc. are never sold, rented, leased, or shared with third parties, affiliates, partners, lead buyers, data brokers, or advertising networks for their own marketing or promotional use.
- The only parties who ever see your mobile number in connection with our text messages are the service providers who technically deliver those messages on our behalf (for example, our messaging platform and the mobile carriers). They are contractually restricted to delivering our messages and may not use your information for their own purposes.
- We do not share text messaging consent with our financing providers, manufacturers, contractors, or any other business partner.
How you opt in
You may opt in to receive text messages from Schmitt, Inc. by checking the SMS consent box on a form on our website, by providing your mobile number and agreeing to text updates when you book service by phone or in person, by signing a service agreement that includes text consent, or by texting us first. Consent to receive text messages is not a condition of purchasing any product or service from us.
What we send
- Customer care and transactional messages: appointment confirmations and reminders, technician dispatch and arrival notices, estimate and invoice notifications, and replies to questions you send us.
- Promotional messages (only if you opted in to these): seasonal maintenance reminders, tune-up specials, coupons, and promotional offers.
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
How to stop
Reply STOP to any text message from us at any time to cancel. We will send you one final message confirming that you have been unsubscribed, and you will receive no further texts from that program unless you opt back in. You may also opt out by calling us at (727) 868-9531 or emailing info@schmittinc.com.
Reply HELP to any message for assistance, or contact us at (727) 868-9531 or info@schmittinc.com.
What We Don’t Do
- We never sell your personal information to third parties.
- We never share your mobile information or SMS consent with third parties or affiliates for marketing or promotional purposes.
- We don’t share your details with outside companies, other than the service providers who help us deliver our services to you — such as payment processors, financing providers you have applied to, scheduling and dispatch software, and our messaging platform. These providers may only use your information to perform services for us, and this sharing never includes your text messaging opt-in data or consent.
- We may disclose information when required by law, court order, or to protect the safety and rights of our customers, employees, or company.
Cookies & Website Data
Our website may use cookies and similar technologies to understand how visitors use our site and to improve performance. This does not include any personal or financial data. You can disable cookies in your browser settings at any time if you prefer.
Protecting Your Information
We use standard security practices to safeguard your personal data, whether it’s stored electronically or in our office. Access is limited to employees and service providers who need it to do their jobs. No method of transmission or storage is completely secure, but we work hard to protect what you share with us.
Your Choices and Rights
- Text messages: Reply STOP to any message, or call or email us, to opt out at any time.
- Emails: Click “unsubscribe” in any promotional email, or contact us directly.
- Phone calls: Tell us if you’d prefer not to receive marketing calls.
- Access, correction, and deletion: If you’d like us to review, update, or delete the information we hold about you, just let us know using the contact details below and we’ll take care of it.
Opting out of marketing messages does not stop service-related communications about work you have scheduled with us.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last Updated” date at the top of this page. Material changes affecting how we use your mobile information will be posted here before they take effect.
Contact Us
Schmitt, Inc. Heating, Air Conditioning, Electrical & Generators — serving Florida families since 1965
17935 US 19 Hudson, FL 34667
Phone: (727) 868-9531 Email: info@schmittinc.com
If you have any questions about this Privacy Policy or about how we handle your information, please reach out — we’re happy to help.